Customer Testimonials

ACI Automates Test Form Processing With UFC and ABBYY

The American Concrete Institute (ACI) is a leading authority in the concrete industry, and as part of its certification program, administers 35,000 tests a year. To capture the results, ACI relied on an outdated system requiring high maintenance and whose lifetime was nearing its end — until ABBYY FlexiCapture provided a fast, scalable, and customizable solution based on a modern future-proof architecture.


“FlexiCapture is extremely powerful and flexible. It has great scripting and we can design forms in whatever way we want.”

– Jason Pennington, Manager, Information Systems and Warehouse Operations, ACI

Wildman Business Group Automates Invoices with ABBYY

As a premier provider of corporate laundry services, linen and apparel, Wildman Business Group receives more than 40,000 invoices a year. But processing them manually was slow, error-prone, costly, and inefficient — until ABBYY FlexiCapture for Invoices enabled accurate and automated entry of invoice data into Wildman’s ERP system.


“The difference is night and day. Before FlexiCapture, invoices were stacked on people’s desks. Now they’re routed electronically the day they arrive and approval goes much faster.”

Claudia Keirn, Corporate Senior Accountant, Wildman Business Group

Continental Quality, a leading provider of outsource services to the automotive

industry, manually processed 3400 timesheets a month for employees deployed

on behalf of a major manufacturer. Slow and error-prone, this cost Continental

unacceptable amounts of time and money – until ABBYY FlexiCapture provided

an accurate, automatic, and speedy solution to timesheet entry and verification.


“FlexiCapture has definitely helped us be faster and more accurate.

And we’ve gone from six people entering data to just one.”

Jerome Scott, Vice President of Quality, Continental Quality


America’s leading supplier of Wheel Ends to OEM manufactures now receives over 200,000 paper invoices every year from its vendors. Manually processing the documents demands the time of twelve employees – a task that the company decided to automate using ABBYY FlexiCapture® for Invoices.

“Dealing with debit memos manually would take four people 3-4 hours a day. With FlexiCapture for Invoices, one person can do it in an hour.” EDI Group Manager

As the EDI Manager describes, FlexiCapture’s accuracy and flexibility play a key role in the project’s success: “We’re realizing near 100% accuracy with invoices processed through the system. And the flexibility of ABBYY’s solution is outstanding. It enables us to capture line items from virtually any invoice format – which is vital since every vendor uses their own form. With just three samples, we can train the solution on a new invoice.”

The EDI Group Manager also states the importance of ABBYY’s partner, UFC Inc.: “UFC showed us how to use FlexiCapture for Invoices to achieve our goals, using our own resources. The other provider wanted us to do it via their cloud system or let them handle the pre-processing – not what we wanted.”

He also sees even more benefits in the future: “There’s no end to the ideas people have for FlexiCapture. We can train it to put anything we need into a database and run business processes from the data. We couldn’t accomplish what we’re doing without FlexiCapture,” he concludes. “On a scale of 10, it’s at least a 12. And UFC was terrific. I have referred UFC to others and will continue to do so.”

Click the attached link below to read the full success story and testimonial.

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Wood Group logo

Wood group is a leading international energy services company consisting of Wood Group PSN, Wood Group Kenny and Wood Group Mustang.  They have been using Quillix Capture for nine years as of 2015. This is what Mary Whittaker, Business Systems Analyst said about her experience with User Friendly Consulting's customer service:

"In the 9 years of using the Quillix application, I have always been very impressed by speed in which the UFC helpdesk responds to queries and resolve issues. Most of our issues, not that there were many, were resolved within a 24 hour period. Every experience has been a good one."

Find out more about Wood Group's solutions by visiting their homepage.

Michigan Milk Producers Logo

Michigan Milk Producers Association sells 4.5 billion pounds of milk on behalf of 1,200 farms every year. This generates 75,000 hand printed forms per annum. Their information required manual entry into a database by highly specialized data clerks — a task ABBYY FlexiCapture® now handles accurately and automatically.

"ABBYY FlexiCapture allowed us to implement business rules that we really couldn't have otherwise."

Greg Shulkey, Director of MIS, Michigan Milk Producers Association

Nexus SystemsNexus Systems, LLC is the leading provider of web-based applications that drive business process efficiencies and business process accountability, focusing on the accounts payable realm. Its flagship product, NexusPayables, automates the traditionally paper intensive accounts payable purchase-to-payment process and is recognized as the best-in-class paperless solution. The NexusPayables application enjoys continued success as a result of its mature and robust functionality, intuitive interface, flexibility, compatibility with other systems, and overall ease of use.

Nexus Services delivers comprehensive outsourced invoice scanning and indexing services for Nexus Systems’ accounts payable (AP) automation software, NexusPayables. Nexus Services is an SSAE 16 Type II certified operation powered by state-of-the-art scanning technology to provide the most accurate indexing and imaging offered on the market today. ABBYY FlexiCapture is used in this bureau to help stream our complex workflow of processing documents in an efficient manner. With ABBYY FlexiCapture, our document transferring process flows automatically from receiving the invoice, indexing the invoice, and uploading it into our client’s NexusPayables site. Nexus Systems, LLC has successfully utilized the flexibility of ABBYY FlexiCapture to fit our custom business needs; therefore taking full advantage of ABBYY’s breadth of implementation options. The custom logic includes calling DLLs built by Nexus’ IT development staff to perform database selections, document separation, auditing, and committal to our back-end system.

As Nexus Systems, LLC grows, our production needs increase. We have worked with User Friendly Consulting, Inc. (UFC, Inc.) to help us further implement custom logic into our ABBYY systems. UFC’s professionalism and eagerness to help us with solutions and their in-depth knowledge make them an excellent resource for Nexus!

Find out more about how User Friendly Consulting, Inc. can help you with your ABBYY project.

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When Southern Star Consolidated Gas needed a document capture application for their company they chose Quillix. The document capture software application processes scanned and electronic documents and commits them to FileNet through the MuWave QSX for FileNet. The system includes an engine which automatically creates barcode sheets for the separation of documents and batches called MuWave Barcode Generator

We are pleased to present this testimony from Noble House Home Furnishings:

Since finalizing the proof of concept project with UFC, Inc. for the IRISXtract OCR scanning software in April 2015, we have benefited from using the IRISXtract software to process our vendor invoices through our Quickbooks Pro Online system.

  • As designed, the IRISXtract software has reduced the amount of time, errors and resources we previously spent manually entering the data into AP and individually scanning and attaching the corresponding invoices to our AP billing system.
  • As our business continues to grow (39% sales growth in 2014), the IRISXtract software is allowing us to process a corresponding increase in the number of vendor invoices without incurring the cost of adding headcount to the accounting department.
  • We are also looking into applying this OCR software technology with other departments (logistics and sales) to analyze data from various 3rd party documents (i.e. customs and duties forms, bill of ladings).

Our work with Travis Spangler and his team at UFC, Inc. allowed the IRISXtract software to be customized specifically for our operations and capture the required data to our AP system. Travis and UFC were able to deliver on the expected results of the software capabilities.

Thomas Tamura
Chief Financial Officer
Noble House Home Furnishings, LLC

July, 2015 

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Southern Star uses Quillix“Quillix provides a straightforward platform for capturing documents in our enterprise.  UFC has provided some solid products with the modules they offer.  Their customer support has always been knowledgeable and very responsive to any issues we have had.  I am very pleased with the quality of product and the level of service we get from UFC.” Chris Green, database administrator, Southern Star Consolidated Gas PipelineSouthern Star Consolidated Gas Pipeline  Southern Star uses Quillix to seamlessly capture documents to their FileNet system. They also utilize UFC's barcode printing solution which helps to provide rapid sorting of scanned documents.

Halliburton logo"We view UFC as a true partner in our business and not just a vendor. UFC's  staff and services are extremely helpful and responsive. When issues do come up they are quick to resolve them." Halliburton, FileNet / Quillix IT Department    Read more about UFC and Halliburton in our solution brief.