Artificial Intelligence
Empower Your Team with Artificial Intelligence

Together, let’s harness AI to meet the challenges ahead. We’ll guide you in applying AI to automate workflows, improve your decision making, and push beyond traditional limits responsibly, ensuring your people can dedicate their talents to what matters most—creative thinking and bold innovation.

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What are AI, GenAI, and Machine Learning?

Artificial Intelligence (AI) refers to technologies designed to perform tasks that typically require human intelligence, such as learning, reasoning, and problem-solving.

Generative AI (GenAI) is a specialized type of artificial intelligence that focuses on creating novel content, such as text, images, audio, or video. Furthermore, many advanced GenAI capabilities are powered by multi-modal Large Language Models (LLMs), enabling inputs in various formats beyond just text, such as images, audio, and video. With outputs resembling human creation and input capabilities akin to human senses, this technology holds tremendous power to reshape our lives.

Machine learning (ML) is a core subset of artificial intelligence that enables computer systems to learn from and make decisions based on data, without being explicitly programmed for every specific task. This process of training algorithms on massive datasets is fundamental to building sophisticated predictive and generative models, including the powerful foundational LLMs that underpin advanced GenAI.

Why Artificial Intelligence

Driving Business Outcomes with Artificial Intelligence

Investing in AI technologies and strategically integrating them into your technology landscape can transform your organization, driving innovation and efficiency across all areas of your business. These advanced technologies offer a range of benefits that can help you stay ahead of the competition and solve complex problems.

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Streamline Document Processing and Analysis

Implement AI to automatically ingest, classify, extract key information from, and even summarize vast quantities of documents (e.g., citizen applications, insurance claims forms, invoices, contracts, legislative reports), significantly reducing manual effort, speeding up workflows, and minimizing errors.

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Increase Back-Office Operational Efficiency

Leverage Agentic Automation to intelligently manage and execute complex back-office workflows in finance (end-to-end invoice processing), HR (candidate screening and scheduling), and procurement (supplier data validation), moving beyond simple task repetition to achieve significant cost savings, faster cycle times, improved data accuracy, and free up staff for more strategic work.

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Elevate Customer and Citizen Experience

Combine GenAI chatbots on government agency or insurance portals for immediate, 24/7 self-service resolution of common inquiries, while simultaneously empowering human contact center agents with AI tools that provide real-time response suggestions, surface relevant knowledge instantly, and automate call summaries, leading to faster, more accurate, and consistent support experiences.

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Unlock Organizational Knowledge and Boost Productivity

Deploy AI-powered search and discovery tools that enable employees across public sector agencies, insurance companies, and corporate offices to instantly find precise answers, relevant documents, and insights buried within internal knowledge bases, manuals, and historical data using natural language questions, drastically reducing search time and improving decision quality.

Deep Technology Expertise

Managed AI Solutions

Artificial intelligence offers immense potential to transform businesses by automating processes, extracting insights, and driving efficiency. However, developing and managing AI solutions in-house demands significant investment in specialized expertise and infrastructure, and building trust with solutions is hard!

Naviant offers a compelling alternative: fully managed, custom-built AI solutions, hosted within our secure cloud environment. Our team of data scientists, AI engineers and cloud engineers will help you design and deploy a trustworthy solution within weeks and manage and optimize over the long-term. Not only do we leverage best-in-class and secure cloud infrastructure, but we are also currently pursuing SOC-2 and HIPAA compliance.

Ultimately, you define the outcome, and we handle the rest.

Get our AI CoE Playbook here

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Thought Leadership

Building Your AI-Enabled Future: The AI Center of Excellence Approach

Transform your organization into an AI-enabled leader. We partner with you to design, build, and operationalize a strategic AI Center of Excellence (CoE). This central hub acts as the engine for your AI transformation, enabling coordinated adoption, driving measurable value, fostering innovation, and ensuring responsible AI practices across your entire organization. Our collaborative approach focuses on establishing core CoE capabilities across these key dimensions:

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AI Strategy & Value Realization

Your AI journey starts with clear business objectives. We help your AI CoE define a compelling AI vision tightly aligned with your organization’s strategic priorities. Together, we identify high-impact use cases relevant to your specific needs, build robust business cases, prioritize initiatives for maximum ROI, and establish key metrics to continuously measure the value delivered to your operations and customers.

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Governance, Orchestration & Program Management

Effective AI requires coordination and clear guidance. We guide your AI CoE in establishing a practical governance framework and robust program management practices. This includes defining standards, orchestrating complex cross-functional AI projects, managing resources efficiently, ensuring leadership alignment, and creating repeatable processes for integrating AI solutions smoothly and effectively across different departments or agencies.

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Responsible AI & Trust Framework

Building and maintaining trust is non-negotiable. We assist your AI CoE in developing and implementing a comprehensive Responsible AI framework. This involves establishing clear ethical guidelines, robust data privacy and security protocols, bias mitigation strategies, transparency standards, and processes to ensure compliance with relevant regulations, fostering confidence in your AI systems among stakeholders and the public.

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Technology Enablement & Data Foundation

Scalable AI relies on a solid technical underpinning. We work with your AI CoE to assess your current technology landscape and data maturity. Our experts help guide the selection of appropriate AI platforms and tools, advise on data architecture and preparation strategies, and ensure your IT infrastructure is ready to support and scale your AI ambitions effectively.

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Workforce Empowerment & Change Management

AI success is fundamentally about people. We support your AI CoE in preparing your workforce for an AI-augmented future. This includes developing targeted AI literacy and training programs, helping define new roles and skill requirements, fostering effective human-machine collaboration models, and implementing thoughtful change management strategies to cultivate an AI-ready culture throughout your organization.

By building these capabilities within your AI CoE, we empower you to not just adopt AI, but to thrive with it, driving sustainable innovation and efficiency for years to come.

Get our AI CoE Playbook here

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Deep Industry Expertise

Solve The Complex Business Problems You Face

Our extensive experience enables us to develop tailored solutions that solve your most complex business challenges. We create customized solutions for you using Artificial Intelligence, and other advanced technologies and integrate them with your existing systems to solve the problems that are unique to your organization.

Learn More About Our Solutions

Technologies

Combine Technologies for Tailored Solutions

We solve complex challenges by finding the right combination of tools – sometimes in unexpected ways. Our blend of technologies, from Artificial Intelligence to automation platforms, lets us build solutions that go beyond the obvious answers. Together, we explore all possibilities to create a custom mix that fits your needs.

Learn More About Our Technologies

Enterprise Content Management

Harness the power of an ECM solution to connect your content and data to the core processes and systems that power your business.

Workflow Automation

Use configurable workflows to automate tasks, route documents, and manage processes with built-in rules and custom forms.

Intelligent Document Processing

IDP uses artificial intelligence to reduce manual effort and automatically extract unstructured and semi-unstructured data from various document types such as invoices, contracts, EOBs, claims, and forms.

Naviant Blog

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Experience the Future of Work Today

Tell us about your organization’s goals and we’ll create a unique solution that matches your needs. It’s time to take the first step.

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