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document classification

  • ABBYY FlexiCapture for Mailrooms

    Common Pain Points for Mailrooms:

    Business and government agencies frequently suffer from an overwhelming amount of information entering the organization. This large amount of frequently time-sensitive information comes in many forms including forms, email, new account documents, and customer and partner correspondence.  The time sensitive nature of these documents requires that they become visible more quickly to the organization in order for them to respond within an appropriate time frame. The lack of immediate visibility may result in a reduction in the speed in which the company responds, loss of revenue, or slowness in the recognition of an urgent matter.  

    Scenario:

    A company mail room receives a legal document informing the company about a pending legal action. The document is sent through intra-company mail to the legal department but instead of getting to the correct person the information ends up being received by someone in an unrelated legal department.  Since the subject is outside of their area of control the letter is then redirected to the responsible department resulting in a five day delay from the postmark date. This reduces the time frame which the company has to respond to the legal matter by one full week.  

    How ABBYY FlexiCapture for Mailrooms Solves the Problem:

    ABBYY FlexiCapture for Mailrooms delivers the industry’s most effective document classification platform in order to automatically identify documents, capture data, and route content to the appropriate business process, workflow, users, or groups. ABBYY FlexiCapture for Mailrooms significantly reduces the costs of capturing incoming customer correspondence, documents, and forms while accelerating their relevant transactions and time to revenue. ABBYY FlexiCapture for Mailrooms automatically identifies and routes all incoming content and documents which accelerates transactions, significantly reduces costs, while improving customer service and engagement.

    Benefits of FlexiCapture:

    FlexiCapture provides the following features in order to solve the problems of stagnant information and increasing document volumes:

    1. Automation – As content enters the enterprise (irrespective of source: scanner, email, fax, paper, mobile, etc.) ABBYY FlexiCapture for Mailroom with automatically classifies the documents into appropriate categories and assist in the routing of these documents and metadata to the right processes, workflows, users, or groups.

    • Benefit – Reduce the costs of manual labor sorting, organizing, and manually tagging documents and refocus that manpower on revenue generating opportunities.

    2. Visibility and Control – gain real-time understanding of the information entering your enterprise and apply proper security, priority, management, and control on these documents while gaining valuable insights.

    • Benefit – Paper sitting in envelopes or sitting on desks is a compliance risk to your organization. More importantly, that is data that is required to drive your business so getting it secured and into the process in an accelerated fashion delivers significant process agility.

    3. Speed – Accelerate your transactions by automating the capture and routing of customer documents, forms and correspondence.

    • Benefit – Time to revenue is accelerated. Documents that were trapped in envelopes or lost on desks are made visible early in the process. Action Information available to the enterprise business systems in order to initiate, support, or complete a transaction.

    4.  Optimization – Accelerate processes and transactions by understanding documents as they enter your enterprise and route high value and specific documents to highly trained personnel. This enables the most important content to be delivered to the right resources in a timely fashion while other resources work through the content of a lower priority.

    • Benefit – Most important content gets prioritized and delivered automatically without waiting for manual operators to locate the specific document or work through large data sets to identify the core information needed for processing.

    FlexiCapture for Mailrooms is More Than Just Mailroom Automation

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  • UFC's MuWave brand logo

    MuWave Classify / Extract QSX

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    MuWave Classify / Extract is a Quillix Server Extension module (QSX) which provides automatic classification and extraction functions from a variety of different document types. This solution works by first classifying the document and then once it has determined the document type it extracts critical data from within the document. The system uses three different methods to locate data from a document including a text string, regular expression, or barcode.  Search zones can be specified to limit the extraction of data to a particular region of a document.

    Key Features of MuWave Classify / Extract:

    • Automatically determine the document type such that the extraction rules can be applied to each of the different document classes. 
    • User interface provided to create extraction rules using these methods
      • Search for a plain text string,
      • Search using a regular expression (REGEX),
      • Search using the identification of a barcode located within the document
      • Combined search using a text string, REGEX, or barcode value but applied to a search zone within the document.

    Benefits of MuWave Classify / Extract:

    • Eliminates the need for the use of much more costly document capture software when only a few index values are required to be extracted from within a document.
    • Eliminates the need to purchase a per-page or total page count licensed OCR licensed form processing solution.
    • Eliminates the need to add another document capture software application when a customer is already using Quillix Capture. 
    • Leverages the intuitive and easy to use indexing screen already familiar to Quillix Web users. 
    • Reduces administrative expense because the solution simply plugs into the Quillix capture platform without the requirement to install any other software. 

    Optional Features:

    Intelligent Character Recognition (ICR) is optional should a need arise to extract handwriting information from a particular zone. The zone is identified using one of the available search techniques for location. This means that the system searches for something like a heading or "labelled field" information and then extracts the handwriting based upon the specified location relative to this field.

    Did You Know:

    • MuWave Classify / Extract is a software component that plugs into the Quillix Web Document Capture application.  This document capture software application has been chosen by many large firms including global energy services company Halliburton.  Read the case study about how Halliburton is using Quillix as their global document capture platform. 
    • UFC offers an unlimited OCR engine which was designed from the beginning to work with this product. This OCR software application eliminate the need for per-page or total page count licenses of the OCR engine and provides extremely rapid OCR production compared to competitive products.  MuWave Unlimited OCR also provides an extremely scalable OCR platform. A full 8 cores of OCR processing power are provided in the standard base level configuration.  Imagine paying for an 8 CPU license with a competitve OCR application, and page counts to boot.  Find out more about MuWave OCR Unlimited