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FileNet Image Services Utilities

IBM® FileNet® Image Services helps organizations store and manage large volumes of fixed information with high availability to users. It provides fast, security-rich access to enterprise content and documents.

  • UFC Whitepaper on Image Resolution

    Choosing the Right Image Resolution – Part 2

    White Paper: Data Capture and Document Management Systems - 10 Tips and Information Nuggets That Will Save You Time, Money, and Hair

    Choosing the Right Image Resolution – Part 2
    by Travis Spangler

    In Part 1 of the section entitled Choosing the Right Image Resolution you learned why storage sizing and image processing were important when dealing with image resolution and your scanning operation. In this Part 2 of the same named article – Choosing the Right Image Resolution – you will discover how document transmittal time and scanning time must also be taken into account if you want your image resolution and scanning system to be in sync.

  • Conversion / Migration


    UFC's Document Migration Services

    UFC®, Inc. has a vast amount of experience in document migrations from one ECM (enterprise content management) platform to another, or just to a database or file system while you determine the next steps. Our professional services staff has engineers that are intimately familiar with a variety of enterprise content management systems and we understand how to quickly convert the content to other platforms. Our team follows a structured migration process that is proven and reliable. No doubt, a document conversion project is a serious consulting engagement.  Rather than send the customary "AOC" (army of consultants) preferred by our competitors, you will work with one skilled developer during the entire migration process. UFC has successfully migrated many millions of documents. 

    Consider How UFC Can Complete Your Migration Project

    We can:

    • Migrate documents and metadata out of FileNet Content Services
    • Migrate out of or into Oracle Web Center Content or Oracle IPM
    • Migrate out of FileNet Image Services to FileNet P8 or any other ECM
    • Migrate out of any other ECM as long as your supply the ECM API's

    A Proven Solution

    UFC has successfully migrated tens of millions of documents. We developed this process over a ten year period and would be glad to provide you references from our customers. We will work with you to develop and document a methodology, and then work with you to conduct the migration.  

    Some of Our Conversion Experience:

    • Multinational oil and gas services company in Houston: FileNet Image Services to FileNet P8, 6 M documents migrated during 2007.
    • Multinational oil and gas services company in Houston: FileNet Image Services to FileNet P8, 2.5 M documents migrated during 2009.
    • Multinational gas services company in South Dakota: FileNet Image Manager to FileNet P8, 6 M documents during 2010.
    • Regional banking customer in the US: FileNet Content Services to file directory system and XML awaiting new repository.  This job is currently is process, estimated at 4.5M+ documents.

     Consider what could go wrong and please don't underestimate the scope of any migration project. 

    Consider What Could Go Wrong

    Consider the following scenario. Five years after you did your migration from FileNet Content Services to Oracle Web Center Content a user contacted the help desk saying that they were missing a document from their legal documents class.  They explained that they were responding to a litigation request for a document that was created around the same time as your migration.  To your horror you realize that this document was stored on the old Content Services system during the critical transition period to the Oracle platform but was never migrated off of FileNet.  That wouldn't be a problem because you kept a backup. But it's been five years since you loaded Content Services on a server and the backup you created wasn't a virtual machine (why not?).  So now you will need to load Content Services but it's not support on Windows Server 2016 (or whatever) so you will need to located a copy of Windows Server 2008.  But there's another problem.  You no longer have a support contract for your FileNet system, so now you are on your own.  Can you get it going and find the missing documents?  Did you save the documents in a generation data group such that nothing got overwritten? 

    Your boss came to you with some questions, since the person that did the original migration left the company three years ago.  Did you keep a record or all documents that were moved, when they were moved, and was there any sort of validation performed to verify that they were moved?  What was your process for migrating documents during the cut to the new ECM?  How were backups done during the transition period, and why wasn't a virtual machine created of the server?  Are you willing to testify on this case in court next month if certain documents cannot be located? Are there any copies of the paper documents in existence, and what about the related documents that were originally linked in the metadata? 

  • UFC Whitepager on ROI for Document Management System

    How to Calculate an ROI for a Document Management System

    White Paper: Data Capture and Document Management Systems - 10 Tips and Information Nuggets That Will Save You Time, Money, and Hair

    How to Calculate an ROI for a Document Management System

    By Jim Hill

    Most people in the business world know that ROI stands for Return on Investment. In its simplest terms it means "what am I going to get in terms of a return for money that I am about to spend". And every business and person, for that matter, wants to know what they are going to get in return for spending money. But sometimes trying to put together a project's ROI can seem like a daunting task. For that reason, we are providing at the end of this article a simple ROI calculator that you can use. It's as simple as going to our website and obtaining it.

  • MuWave Queue Utility


    MuWave Queue Utility Data SheetMuWave® Queue Utility is a web-based system that dramatically simplifies the management of FileNet® Image Services Queue Contents.  Imagine being able to display the contents of many different queues from different workspaces at the same time, or reroute all of these items to a different queue - all using a simple web-based interface with no client software to install.



    •   Display items from multiple workspaces and queues simultaneously
    •   Modify and delete queue entries
    •   Move queue entries - even between workspaces
    •   Search for queue entries across multiple workspaces and queues
    •   Produce queue summary and detail reports for viewing in excel
    •   Control allowed operations using additional security levels above IS
    •   Meet compliance requirements by logging all operations

    Simple Web-based Interface

    MuWave Queue Utility supports many of the operations provided in the FileNet®  thick client queue maintenance tool as well as IDM for R3 but also provides numerous other capabilities. These features are provided in an elegant web-based environment and operate in flexible and extensible system that allows large numbers of queue entries to be managed easily.  

    Within the web interface, libraries, workspaces, and queues are displayed in the tree view. The contents of any number of queues from any number of spaces may be displayed by simply selecting them from the tree view. A document may be displayed using IDM Web Services or Open Client by simply clicking on the queue entry associated with the document. Rerouting multiple queue entries is as easy as selecting them and clicking the reroute button. Each operation is logged so that an administrator or auditor may keep track of each operation that has been performed.