Welcome to User Friendly Consulting
We provide software solutions for data capture, OCR and invoice processing along with consulting services for content management, document capture and ERP. We have been providing high quality solutions and services to our valued clients since 1990.
Our mission is to provide world-class enterprise level software and services to ensure success for our customers. Our positive employee environment encourages imagination and nurturing of new ideas.
User Friendly Consulting®, Inc. (UFC) was founded in 1990 by Joseph Hill. Its initial focus was on the development of database applications for the telecommunications industry. In the mid-1990’s, Joe expanded the business by providing onsite technical support for the rapidly growing personal computer market for large corporations. Later in that decade, the company began managing a large FileNet enterprise content management system. This account led to further growth in this segment of the business and in 1999 UFC® becoming a FileNet reseller. The business further expanded with the addition of Quillix Web Capture and ABBYY USA products in the early 2000 timeframe at which point the company focused upon products in document capture and forms processing space.
Our Commitment to Employees and Customers
We never underestimate the importance of our employees and what they mean to our company as well as to our clients. We value uniqueness in our employees and empower them to perform at their highest level. We feel responsible for building a lasting organization built on ethics and integrity, no matter the circumstances. Because of our Christian foundation and ownership, we value trust, respect, honesty, and commitment. We are responsible for serving our customers, employees, and society as best as we can through the products and services that we provide. Ultimately, we are proud of our company and the values that we maintain and represent.
Offices and Locations
Our sales and marketing office is located in Winona Lake, Indiana adjacent to the campus of Grace College and Theological Seminary. The office of our CFO is located in Lawrence, Michigan. The rest of our operations are virtual, and we have developers situated around the United States.