In the previous two parts of our blog series, we introduced ABBYY Vantage as a solution for extracting data from Centers for Medicare & Medicaid Services (CMS) forms and explored its functionalities. In Part 3, we will showcase real-world success stories and case studies that illustrate the transformative impact of ABBYY Vantage on healthcare organizations.
Part 3: Real-World Success with ABBYY Vantage
Case Study 1: A Healthcare Processing Company in the USA
A healthcare firm was struggling with time-consuming manual data entry for CMS 1500 forms, which are essential for medical claim processing. The process was error-prone and led to issues with:
- Patient enrollment
- Unnecessary claim denials
- Growing backlog
The firm decided to implement medical billing automation using User Friendly Consulting, Inc. and ABBYY Vantage.
The firm implemented ABBYY Vantage, the industry leading OCR and intelligent document processing solution, configured to handle CMS 1500 forms. The platform accurately extracted patient information, reducing data entry time by 80%. Also, rule-based validations ensured compliance with CMS guidelines.
- Claim entry time reduced from days to minutes.
- Billing accuracy improved and reduced revenue cycle bottlenecks.
- Improved efficiency allowed the claim department to handle a higher volume of claims with the same staff, thus reducing the backlog and improving the overall operational efficiency.
- Enhanced the patient experience with faster claims processing and allowed patients to receive accurate bills sooner, which ultimately enhanced their satisfaction with the healthcare practice.